Shipping policy
Toronto Hobby Store Shipping Policy
Processing Times When Dropshipping From China: Implications of Substantial Delays
The opportunities that come with drop shipping from China are tremendous, but the processing time still needs to be fixed. This paper explains why such delays occur and how you can mitigate their impacts on your work.
Orders at the Toronto Hobby Store usually take three days or less to process. Still, there are times when the time taken to process the information will be longer than the average time commensurate to the data being processed. Here is a brief description of the fulfillment process and possible causes of delays.
The fulfilment process
When you place an order at the Toronto Hobby Store, the fulfillment process involves several steps:
- Order Fulfilment: Whenever you click on the ‘Fulfil Order,’ our Team buys the product(s) from the factory.
- Shipping to Warehouse: The factory transports the final product to one of our two warehouses in China.
- Receiving and Sorting: Our Receiving Team helps sort the products when they arrive at the establishments.
- Quality Check: Does the Quality Team conduct inspections to ascertain whether they meet our set quality standards?
- Packaging: The Packaging Team incorporates your custom thank-you card and seals the products in a box or polybag, as the case may be based on the type of products in question.
- Shipping: Last but not least, Our Shipping Team then prints the shipping label and dispatches the order
It is a fast-flowing system aiming to clear nearly all orders within three days. However, two primary factors can occasionally cause delays:
Factory Stock Issues
Instead, the thing may not be in stock when we order it from a factory, and the production is already in process. Most factories require more proactive inventory control, so getting real-time information on stock status is difficult. This can only slow the fulfillment process if the factory restocks its supply as required.
Delays in getting the merchandise to the shipping department of the factory
International shipping is usually not the responsibility of factories in China. After production, all the products are taken to our store, where they undergo further check-ups, packaging, and organization for shipment. There are potential issues with processing time during this transit phase.
Mitigating Delays
To minimize the impact of these delays,
High-Volume Sellers: If you have more than 25 orders per day, we offer our Select programme. This program lets you keep safety stock in our warehouse for often-ordered products to minimize the possibility of stock being out.
Customer Expectations: It is always best to be informed about possible delays. For instance, factories have high traffic at this time, meaning it will take them longer to process and ship goods. Ensure that you update all your customer-side information to ensure that customers do not develop the wrong perception when you are going through such a phase.
Shipping to New Countries
If you want to ship to a country that is not on the list, it might be that there is not enough data about it. Call our Customer Success Team for more information. Delivery times can actually take between 10 and 50 days; however, this may differ.
Conclusion
Although the Toronto Hobby Store focuses on processing orders promptly, some situations outside could lead to a delay. If you are aware of these possibilities, you can perhaps protect your relationships with customers and prevent disruptive problems from occurring.
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